Privacy Policy | AI Agent Worx

AI Agent Worx ("AIAW," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have. By using our website, services, or customer portal, you agree to this Policy.

Plain-English summary: We collect the information you give us (like your name, email, and phone number) and basic usage data to provide our services. We use trusted providers like Stripe for payments and AI providers to power our tools. We do not sell your personal information. You can ask us to access or delete your data anytime.

1. Information We Collect

Information you provide: name, business name, email, phone number, billing details, and any content or details you share when you contact us, book a call, or use our services.
Account & portal data: login credentials, the services you've subscribed to, and records related to your account.
Usage data: pages visited, interactions with our tools, and basic device/browser information collected automatically.
Communications: records of calls handled by our AI phone assistant, messages, and emails.

2. How We Use Your Information

To provide, operate, and improve our services (websites, SEO, GEO, lead generation, AI phone receptionist, scheduling, automation).
To process payments and manage subscriptions.
To communicate with you, respond to requests, and provide support.
To maintain security and prevent fraud or misuse.
To comply with legal obligations.

3. AI & Automated Processing

Some of our services use artificial intelligence — including AI language models — to generate audits, draft content, and answer phone calls and messages. When you interact with our AI phone assistant or portal assistant, you are interacting with an automated AI system. AI-generated outputs are machine-generated and may contain errors; they are intended to support, not replace, human judgment.

We do not use your personal data to train third-party AI models. Inputs may be processed by third-party AI providers solely to deliver the service you requested.

4. Third-Party Providers

We share data only as needed to operate, with trusted providers, including:

Payment processing: Stripe (we never store your full card details).
AI providers: services such as Anthropic, OpenAI, and Google, which may process inputs to generate outputs.
Communications & infrastructure: telephony, email, hosting, and analytics providers.

These providers are bound by their own terms and privacy obligations. We do not sell your personal information.

5. Your Privacy Rights (CCPA & Other Laws)

Depending on where you live, you may have the right to:

Know what personal information we collect and how it's used.
Request access to or a copy of your personal information.
Request correction or deletion of your personal information.
Opt out of the "sale" or "sharing" of personal information (we do not sell your data).
Not be discriminated against for exercising these rights.

To exercise any of these rights, email us at [email protected].

6. Data Retention & Security

We keep personal information only as long as needed to provide our services and meet legal obligations. We use reasonable administrative and technical safeguards to protect your data. No system is 100% secure, and we cannot guarantee absolute security.

7. Cookies

Our website may use cookies and similar technologies to operate the site, remember preferences, and understand usage. You can control cookies through your browser settings.

8. Children's Privacy

Our services are intended for businesses and are not directed to children under 16. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Policy as our services or the law evolve. Material changes will be posted here with an updated date, and where appropriate, communicated to account holders.

10. Contact Us

AI Agent Worx · Nevada, USA
Email: [email protected]
Phone: (775) 204-8485